Original topic:

Google maps closing

(Topic created: 05-09-2019 03:46 PM)
userucxJhbYpzt
Astronaut
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Galaxy S Phones

Every time I lock my phone when using Google maps it closes it and I have to restart my trip. Is there any way to fix this? Please help me 😭

1 Solution


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Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

@userucxJhbYpzt Navigate to your settings > apps > find Google Maps > battery > touch the switch next to Allow Background Activity. 

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8 Replies
Jamess467
Sun
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Galaxy S Phones

I don't think there is a fix for that....

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SamsungGill
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

That shouldn't be happening. Do you have a 3rd party launcher or lock screen installed?

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userucxJhbYpzt
Astronaut
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Galaxy S Phones

No I dont its regular Google maps.

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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@userucxJhbYpzt Have you double checked to see if Google Maps is not enabled in your sleeping apps?

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userucxJhbYpzt
Astronaut
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Galaxy S Phones

No I havent checked that where would I find it?

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Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

@userucxJhbYpzt Navigate to your settings > apps > find Google Maps > battery > touch the switch next to Allow Background Activity. 

View solution in context

userucxJhbYpzt
Astronaut
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Galaxy S Phones

Thank you! It was off and that fixed it

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

@userucxJhbYpzt You're welcome! I'm glad I was able to help solve this. Feel free to reach out to us anytime if you have any questions or concerns. πŸ™‚

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