Original topic:

HACKED

(Topic created: 06-16-2021 10:16 AM)
LuigiStJames
Astronaut
Options
Galaxy S Phones
I believe that my phone may be hacked. My settings have changed and all types of funny pop up keep appearing on screen. Battery life is drained and it takes way too long for a charge. Any suggestions??
2 Replies
SamsungQue
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

I can definitely understand how concerning this can be. I recommend that you reach out to your service provider to see if they have anything to resolve your issue. If not then the only way to make sure your phone is not hacked would be to factory reset your phone. 

henfredemars
Astronaut
Options
Galaxy S Phones
I agree with the factory reset suggestion. If your phone is hacked and you're convinced that's true, only a full reset can provide you assurance that it's actually gone.

Beyond that, I would see a professional.
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