cancel
Showing results for 
Search instead for 
Did you mean: 
Constellation

Having an issue on my Galaxy S7 Edge where texts are not being received correctly.

In my group chat with my friends, I am receiving messages either out of order, late, or not at all. It is making it very difficult to communicate with them (especially since we can't meet up in person cuz of the virus) and im really stressed out. Sometimes it works, and sometimes it doesn't. The timestamp shows up as if the messages should've been received then even though it shouldn't have. 

My carrier is Verizon, mobile data is working as far as I can tell
My date and time are set to auto, and are correct for my area.
Have confirmed that it does not seem to be the fault of the texting app
Some of my friends use Apple phones, don't know if that matters or not
Specs (from "about phone"):
Model number: SM-G935V
Hardware version: REV0.7
Android version: 8.0.0
Baseband version: G935VVRSBCTA1

2 REPLIES 2
Highlighted
Product Expert

Re: Having an issue on my Galaxy S7 Edge where texts are not being received correctly.

Hello, it could have something to do with your friend's iMessage app. See if starting a new group message from your Android will help. 

Reply
Loading...
Highlighted
Constellation

Re: Having an issue on my Galaxy S7 Edge where texts are not being received correctly.

I have the same problem on a Galaxy S10 with T Mobile

Very frustrating 

 

Reply
Loading...