Hello. I bought a refurbished Galaxy S10 plus last weekend. I transferred all the data from my S9, all seemed good, until I made a phone call.
The other person was unable to hear my voice until I turned it to speakerphone.
I can't find any issues with my apps, although I realise this may be the issue, but how do I even find out.
Today I have factory reset the phone again, but still have the same problem.
Any help would be appreciated. Thank you Lisa
Also, you may wish to check your settings to ensure media devices are to be played separately. Search 'Seperate app sound' in Settings.