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Original topic:

Help! Can not clear Clipboard because "Security Policy"

(Topic created: 12-22-2020 03:47 PM)
userK7geqvYgpj
Asteroid
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Galaxy S Phones

Massive error here. Apparently I'm not allowed to clear my own clipboard anymore.

 

Anyone figured out how to take back control of the phone?

 

I can see passwords in there and I can't remove them. 

 

Please fix asap!!

10 Replies
LongHiker
Samsung Care Ambassador
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Galaxy S Phones

Check Settings -> "Biometrics and security" -> "Other security settings" -> "Device admin apps" to see which applications could be imposing that security policy. 

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userRZDoKk3ffW
Astronaut
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Galaxy S Phones

I'm also having the same problem. Disabled all apps in "Device admin apps" to no avail. Then uninstalled them but still the same. 

 

Edit: fixed mine. Seems the clipboard is from the secure folder. Open the secure folder and try to delete it there. 

user3bYSUHWRQd
Astronaut
Options
Galaxy S Phones

I don't see clipboard on secure folder how did you delete it?

userYdMiwQHlAJ
Asteroid
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Galaxy S Phones

Do this first. It will allow you to go into the godforsaken clipboard.

 

Then scroll left or right to get to the clipboard then go find the damned image and delete it.

Rediculous its this hard.

user04okQ3od49
Astronaut
Options
Galaxy S Phones

This is caused by the edge panel clipboard. Delete from there anything you don't want and it will disappear from the keyboard clipboard. 

userALYEyxqdRZ
Constellation
Options
Galaxy S Phones

Hey!

 

I was confused by what you said at first but I got it and it worked! I needed to add the "Clipboard" panel to the Edge Screen and then delete the unwanted items from there. It worked perfectly, thank you for the suggestion

usernvFIiPxZNt
Asteroid
Options
Galaxy S Phones

Unable to delete Clipboard protected by security policy
+I'm using a Samsung Galaxy S10

I have some items locked to my clipboard that I cannot unlock and delete.

When I try I receive an error message saying

"Security Policy prevents you from selecting this item"
what does it mean ??!! when i try to select item done by me ??!!!!

how can I delete clipboard text which I have written ?! How is this error when I try to delete and message is appearing , security policy prevents you from selecting this item, what is this and why ?!!! The problem is when copy text from dual app as what's upp dual messenger, this error is unknown and solution is still unidentified
Really this is very surprising and annoying, How is Samsung software unaware with such these errors?!!!
This is unacceptable and incomprehensible

Cannot delete protected items in clipboard...jpgCannot delete protected items in clipboard.jpgedge panel..1.jpgEdge panel.jpg

I got it by your explanation about Edge panel but i can't delete the item separately unless clear all items except i have locked my self as it can be deleted on any of typing text apps.

but i don't understand the explanation of it and demonstration why is it happening especially to dual messenger, this is unacceptable and unidentified issue.

 

It's regret to inform that Samsung support doesn't know to solve such issues even the description to activate safe mode is not correct as this is misguiding the users - people.

 

 

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userK7geqvYgpj
Asteroid
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Galaxy S Phones

I had the same problem. For me it was because I had copied the text whilst inside the secure folder. Go back to secure folder and clear clipboard from there. 

Solution
userBU9pxzHSTa
Constellation
Options
Galaxy S Phones

The problem seems to be with copying items while using dual messenger.

If you copied the text while using the second app then you can only delete it while you're in the second app. Same way, if you copied the text using the primary app then you can only delete it while in the primary app.

Hope this helps. 🙂

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