- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
β02-02-2020 11:07 AM in
Galaxy S PhonesWhen I switch between natural and vivid. Natural gives a more white screen vivid gives a very yellow screen.
In addition whenever I open images in my gallery it turns to the same very yellow screen.
My blue light filter is not on, battery optimization has no effect, I turned off the night light in google books.
Is this a hardware issue?
Solved! Go to Solution.
1 Solution
Accepted Solutions

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
β02-03-2020 07:14 AM in
Galaxy S PhonesHave you tried force stopping and clearing the cache on the stock gallery app?
Be sure to click " β Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
β02-02-2020 11:51 AM in
Galaxy S PhonesDoes this occur with the device in safe mode?
Be sure to click " β Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
β02-02-2020 12:05 PM (Last edited β02-02-2020 12:05 PM ) in
Galaxy S PhonesYes it does it in safe mode too.
Just as two extra points, it has done this since I got the phone. I purchased this directly from my service provider, and it's only 2 months old.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
β02-02-2020 12:09 PM in
Galaxy S PhonesWhen you open your images are they showing the yellow tint while in Natural mode?
Be sure to click " β Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
β02-02-2020 03:50 PM in
Galaxy S PhonesYes, when I open gallery or images while in natural mode it changes to the same yellow tint that is seen as when overall when I switch to vivid. As soon as I close the gallery or image, it goes back to the natural non yellow tint

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
β02-03-2020 07:14 AM in
Galaxy S PhonesHave you tried force stopping and clearing the cache on the stock gallery app?
Be sure to click " β Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
β02-04-2020 02:32 PM in
Galaxy S PhonesThis worked. Thanks so much!
@SamsungAdam wrote:Have you tried force stopping and clearing the cache on the stock gallery app?

