Original topic:

How can I stop ADS from showing up on my phone?

(Topic created: 01-10-2022 11:48 AM)
skeeterbassman
Astronaut
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Galaxy S Phones

How do I stop ads from showing up on my phone app on phone calls

5 Replies
user_ams007
Samsung Care Ambassador
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Galaxy S Phones
What Phone app are you using, and what is your phones model
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user_ams007
Samsung Care Ambassador
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Galaxy S Phones
Open your phone settings and then click on the privacy settings and then click on the customization option and then click on the Ads settings to turn off all marketing campaigns Screenshot_20220110-141356_Customisation Service_4720_1641842036.jpgScreenshot_20220110-141349_Settings_4719_1641842029.jpg
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Solution
LongHiker
Epic Samsung Care Ambassador
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Galaxy S Phones

@skeeterbassman more than likely this is caused by a 3rd party app which you have installed. 

For troubleshooting, you can boot into safe mode. Then use the phone while booted in safe mode to confirm the ads no longer appear. If no ads appear, you will need to determine which app is causing this and remove it from your phone. 

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skeeterbassman
Astronaut
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Galaxy S Phones
Thanks everyone it was a 3rd party app I started in safe mode and killed out the 3 latest things installed looks like it fixed it.
Chessplayr
Comet
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Galaxy S Phones
That's great to hear! 🙂
I was gonna say, yeah that looks like third party adware, not something built in. 😅
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