To clarify, I would still back up all of your data before performing the factory reset. If your device behaves normally (if you did this step as a troubleshooting technique for any reason) after the reset, it's best to restore your data little by little to avoid possibly reproducing the original problem.
Go to the Gallery app and then go to settings, there will be a cloud view option under image analysis (In Galaxy S8, dont know if its the same on other phones). Tap on cloud view and you will be able to see the gallery data that has been synced to Samsung Cloud. Once in there you can delete pics and videos.
IT IS ALL FAKE, I could not get to my Samsung CLOUD account, This is after 16 hrs of searching, i am serious,
yes! after 16 hrs of none stop searching. (how to login to Samsung cloud ) check it out yourself. nobody knows it.
Even here right now, nobody has a clear answer. They will just tell you something like"
Go to settings, cloud, Samsung cloud, manage....)
You will think, that makes sense. Trust me they just treated you like a donkey or jackass. you will not see anything
Nothing! i have logged on, in, out to Samsung account, used find my mobile, all went well.
But to see your data, just the way you will simply login to Gmail and head for your drive or i cloud where you can see you data files directly, with Samsung forget it.
Its all flashy bling bling site full of advert propaganda. I am still searching for it.
If you are sure that i can log on to my Samsung account and see my data via whatever channel you sees fit, please, comfort.
I have 8 or more mobile devices configured to Samsung account, i cant find where and how to reach my data files.
i will take my time to reconfigure them all and switch over to google drive account.
I Thought, Ah! here with the community they must be pro, they will certainly have an answer, same bunch of incorrect crap that u can find somewhere.
I am a fan of Samsung products from dawn to dusk but there account serve me no purpose apart from find my mobile that you can also get somewhere else.
1. Viewing/deleting images from Samsung Cloud:
Gallery > Menu (3 vertical dots) > Settings > switch Samsung Cloud on/off
- when On:
a) select Cloud View to see/delete pictures only in the cloud
b) see Samsung images intermingled with gallery images
2. Sync options:
Phone Settings (gear) > Cloud and Accounts > Samsung Cloud > switch Gallery on/off(review other backup Data to Sync); see Backup Settings to see other options to Auto Back Up
a) review other backup Data to Syncsee Backup Settings to see other options to Auto Back Up
b) see Backup Settings to see other options to Auto Back Up
3. Remove all photos from cloud and Turn Off sync:
Phone settings (gear) > Cloud and Accounts > Samsung Cloud > Manage Cloud Storage > Gallery > Remove and Turn Off Sync