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userSRLSARSFUX
Constellation

Re: How do I access Samsung Cloud?

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what a terrible and deceptive 'service'

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userl4mvbnL1yK
Cosmic Ray

Re: How do I access Samsung Cloud?

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Why would anyone want to give Samsung your information and pictures to store in the cloud, with no access to delete or move to other locations. There are many other options with real cloud storage that gives full access to all pictures, documents and what ever files you store. Be careful where you send personal information. 

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userEbsjAtb5K5
Astronaut

Re: How do I access Samsung Cloud?

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I have a samsung 7 and want to access the photos that have been stored in the cloud. How can I find and view them??

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userH7SzE4s1fg
Astronaut

Re: How do I access Samsung Cloud?

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On my S8 when I access the cloud it says I'm using 4.5/20 Gb storage but I can't see any files. What's in that data?
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userdvWzg1A2i2
Constellation

Re: How do I access Samsung Cloud?

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What a con. So I would need to buy another Samsung product to access my files? After reading this, I will never buy a Samsung product again. 

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useraUWgaa46t7
Constellation

Re: How do I access Samsung Cloud?

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Where can I access my backed up files in samsung cloud? I can't seem to find it...
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userGs2g1t6n2K
Astronaut

Re: How do I access Samsung Cloud?

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I have just bought a galaxy s8, I understand what the cloud does but I want to see what is on my cloud.  How do I get into it

 

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userofdjP2BKVK
Astronaut

Re: How do I access Samsung Cloud?

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This has put me off Samsung. 

 

After a phone software update Samsung Cloud kept prompting me even though I disabled it - then I find out my gallery has been uploaded... at no point did I agree to this... now personal pictures are on the samsung network... i demand that these be removed.. I have no way of removing these via a browser and I do not have samsung cloud configured on my phone (yet it's uploaded my gallery!). 

 

This is data mining and now you have my personal data on your network... not going to be touching samsung phones again.

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userRqdgwBbovj
Astronaut

Re: How do I access Samsung Cloud?

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Question was: Re: How do I access Samsung Cloud? This has still not been covered!!?
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userwseN7nNII0
Constellation

Re: How do I access Samsung Cloud?

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You are all right, it is a joke really, I asked this question when cloud first came out, years ago and never had a sensible answer from Samsung.

Why call it Clound when in fact it is not, it is a backup service if you loose your phone only, very misleading...

Even if you could see the content on the actual device it wouldn't be so bad but all you have is the amount of data per backup there is, i.e. photos, documents etc.

Now I must admit recently a couple of photos I deleted suddenly reappeared with the cloud symbol next to them in the gallery, but then disappeared never to be seen again.

Samsung should find someone who can speak English and explain properly how it is supposed to work and why it doesn't.

In areas such as this Samsung fall way far behind compared to Apple, their mispelt pigeon English does not help either.

 

 

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