cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Re: How do I download ALL my pics saved in samsung cloud

JUMP TO SOLUTION

I can select all photos, but I don't have any menu button that I could push. Only "delete." How am I supposed to download 400 photos and videos???

Reply
Loading...
Highlighted
Constellation

Re: How do I download ALL my pics saved in samsung cloud

JUMP TO SOLUTION

I have the same issue. I can see the thousand photos saved, but there is no triple-button icon, only DELETE.

 

This is the most frustrating cloud system I have ever seen. 

Reply
Loading...
Highlighted
Constellation

Re: How do I download ALL my pics saved in samsung cloud

JUMP TO SOLUTION

Is this fixed? I used to have triple dots, but after some recent updates, it is no more visible. 

Reply
Loading...
Highlighted
Astronaut

Re: How do I download ALL my pics saved in samsung cloud

JUMP TO SOLUTION

The Solution is to NOT USE SAMSUNG CLOUD.  It's complete Garbage for doing anything other than viewing Photos on Multiple Devices.

 

For BACKING UP IMAGES to your PC, Download the SmartSwitch app on your PC and your Cell Phone.  Then when you connect the 2 devices via USB cable, your Cell Phone will appear as a Device on your PC.  You can Navigate to the DCIM folder, and Copy all your Images from There to a File Folder on your PC.

Reply
Loading...
Highlighted
Astronaut

Re: How do I download ALL my pics saved in samsung cloud

JUMP TO SOLUTION

please let me know how I do get into the cloud to see and download my pictures.

Reply
Loading...
Highlighted
Astronaut

Re: How do I download ALL my pics saved in samsung cloud

JUMP TO SOLUTION

I'm having the same problem so stupid I had to take a note 9 back and swap it as power button broke and they uploaded all my stuff to Samsung cloud now cant get it back only way would be to screen shot over 3000 photos 

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: How do I download ALL my pics saved in samsung cloud

JUMP TO SOLUTION

Hey, give this link a try. It should help.

Reply
Loading...
Highlighted
Asteroid

Re: How do I download ALL my pics saved in samsung cloud

JUMP TO SOLUTION

@SamsungLarryK wrote:

Hey, give this link a try. It should help.


So just to confirm, you want me to delete all my cloud files and try to restore them back?

Reply
Loading...
Highlighted
Constellation

Re: How do I download ALL my pics saved in samsung cloud

JUMP TO SOLUTION
Reply
Loading...
Highlighted
Asteroid

Re: How do I download ALL my pics saved in samsung cloud

JUMP TO SOLUTION

Oh my god, a random user is more helpful than the Samsung Moderator lmao.

 

Link to view gallery online: https://support.samsungcloud.com/sync#/gallery

Reply
Loading...