Ive been delaing with this for a while, and finally sat down to see how to download my photos from the Samsung Cloud.
I may have found a solution, I m currently downloading photos on my camera (which I believe are in the cloud) directly to my phone again. From there, I believe I will be able to download from my camera direct to my PC.
I have to have the sync on from Samsung Cloud, thats the only way my pictures show up on my phone. From the gallery, camera folder, I selected all pictures (I have 2066 pictures, and 1712 currently downloding) and used the three button tasks bar on the top right, and selected download. Its very slow to download, but looks like it will do the trick.
I am noticing now that all the pictures are being saved directly to my phone gallery, in the camera folder. Once complete, I am going to save to my PC.
Once this is all done for all photos, I am going to turn off the Samsung Cloud, and just use the Google Photos cloud, much easier to download from PC from Google.
Hope this helps.
Can you please send me your model number of the device?
Can you provide me your complete model number?