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userYFy7TvO0wq
Constellation

Re: Cut the crab and get straight to the point.

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Ive been delaing with this for a while, and finally sat down to see how to download my photos from the Samsung Cloud. 

 

I may have found a solution, I m currently downloading photos on my camera (which I believe are in the cloud) directly to my phone again. From there, I believe I will be able to download from my camera direct to my PC. 

 

I have to have the sync on from Samsung Cloud, thats the only way my pictures show up on my phone. From the gallery, camera folder, I selected all pictures (I have 2066 pictures, and 1712 currently downloding) and used the three button tasks bar on the top right, and selected download. Its very slow to download, but looks like it will do the trick. 

 

I am noticing now that all the pictures are being saved directly to my phone gallery, in the camera folder. Once complete, I am going to save to my PC. 

 

Once this is all done for all photos, I am going to turn off the Samsung Cloud, and just use the Google Photos cloud, much easier to download from PC from Google. 

 

Hope this helps. 

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usersKT5xVqvGY
Astronaut

Re: Cut the crab and get straight to the point.

JUMP TO SOLUTION

Thanks, I also found another way which is also slow but works. Installed Microsoft OneDrive on my Galaxy Note 8 synced all my photos to OneDrive cloud, then I manually select a screen load of pics at a time which can be downloaded to my phone.

Shouldn't be this difficult is day and age. Cloud based photos should be a lot easier to access AND download to our devices! 🙄🤔

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userUXleSSnj0d
Asteroid

Re: How do I download ALL my pics saved in samsung cloud

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How do I explore samsung cloud its just uploading many photos are duplicates or I dont need. There is no way I can explore download to see what are they and select to delete?

 

All I can think of is that samsung by this way force you to buy more storage and pay. I have note 8 and it should have more free space as its very expenssive device but samsung is giving only 15 GB and force you to buy more and pay. Is it scam? By samsung 

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Samsung Moderator
Samsung Moderator

Re: How do I download ALL my pics saved in samsung cloud

JUMP TO SOLUTION

@userUXleSSnj0d; check out the link below for more information and support for Samsung Cloud. Let us know if this helps. 

 

https://www.samsung.com/us/support/owners/app/samsung-cloud


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userUXleSSnj0d
Asteroid

Re: How do I download ALL my pics saved in samsung cloud

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My sincere advice to all Samsung consumers please do not use the Samsung Cloud at all. It is either malfunctioned or it's a scam. There is no explorer there is no proper viewing app and you cannot see or sort or organise your media. You cannot even see what Samsung clouds is uploading in background to full your 15 GB space and you don't know what it is.  It's not like Dropbox, gdrive etc.

 

Then Samsung this way will force you to buy more cloud space and pay for it. They themselves are not able to answer to tbe point to customers and they have preset response of asking customer to check help section which is also useless. 

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userGy2mvPczkU
Asteroid

Re: How do I download ALL my pics saved in samsung cloud

JUMP TO SOLUTION

Is this a  joke? That's where everybody lands first. Followin this leads to disaster, loss of time as everything is so sloooooooow, and if you have a deadline you are done.
This does NOT work. Period.

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XaraDKarn
Constellation

Re: How do I download ALL my pics saved in samsung cloud

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Yes I still need hlp with this. Its a samsung S9. 

 

No detail views on CLOUD photo's There is only DELETE available. which is total horsepucky. I had to reset my phone and now I cant even restore my pictures from the cloud. This makes no sense. 

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Samsung Moderator
Samsung Moderator

Re: How do I download ALL my pics saved in samsung cloud

JUMP TO SOLUTION

Hello, just to confirm, are you trying transfer photos from your gallery to your cloud?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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uservY5tjTJFC8
Astronaut

Re: How do I download ALL my pics saved in samsung cloud

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I have same problem on Note 9. Want to download pictures from Samsung cloud to my Note 9. Or, also, want to forward pictures by email, and to transfer pictures to new cloud. Please offer clear answer.

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uservY5tjTJFC8
Astronaut

Re: How do I download ALL my pics saved in samsung cloud

JUMP TO SOLUTION
Reverse that. We users are trying to download pictures from cloud to device. Also, we want to forward images from cloud to friends.
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