My Samsung cloud says that I have 14GB of photos in my gallery but I can only download 3.6 GB.
Both using my Galaxy S8+ and Samsung gallery for PC
I need the rest of my photos, how can I pull them out
I've seen I'm not the only one with this issue, Samsung needs to explain what's going on with our data
I am signed in on my PC , no where do I see the saw called Samsung cloud Drive .. Nor do I see any option to save or download what's on the cloud to my PC .. My cloud is full, because of that nothing is getting backed up.. give me solutions that work in real world and not in fantasy gibberish
**ONLY USE INTERNET EXPLORER**
*Does not work with Firefox
Scroll down to the bottom of the photos to enable an actual select all
Disable Samsung Cloud to autosync from your phone to the cloud.
Samsung cloud is garbage! Cannot believe this hassle to get my info back.
You can see this video https://www.youtube.com/watch?v=o8cHn24MW2w.
Turns out you have to download your pictures from Cloud THROUGH an internet browser (I can confirm Chrome works). It's rather stupid that the 3 dot menu is on the website version of Cloud and not on the app.
Anyways, go to an internet browser, go to the Samsung website, log in to your account, find Cloud, and the 3 dot menu we're looking for will be there when we are selecting our pictures to download.
This is the link if anyone needs it.