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Asteroid

How to remove a paired device- NOT UNPAIR

I need to remove a paired set of headphones to factory reset them...how? Not just unpair, I need them gone from the phone. Thank you
2 REPLIES 2
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Samsung Care Ambassador

Re: How to remove a paired device- NOT UNPAIR

After you unpair them, the headphones will disappear from the Bluetooth settings either the next time you toggle Bluetooth OR the next time that you reboot the phone. 

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Galaxy

Re: How to remove a paired device- NOT UNPAIR

You need to factory reset the headphones and then delete the paired listing from your Bluetooth connections. Then restart your phone.
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