Solved! Go to Solution.
Are you using the stock Samsung Messages app?
You can try clearing the cache on the messaging app to see if that helps any.
Navigate to your settings > apps > click on the 3 dots in the top right corner > select "Show System Apps" > find and click on Messages > storage > clear cache.
You can also try wiping the system cache partition. Doing this is always good to do after a recent update.
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Android logo displays, release all three keys.
- An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
- Press the Volume down key several times to highlight wipe cache partition.
- Press the Power key to select.
- Press the Volume down key to highlight yes, them, and press the Power key to select.
- When the wipe cache partition is complete, the Reboot system now is highlighted.
- Press the Power key to restart the device.
If you still are experiencing the same symptoms after trying the steps above, I would recommend reaching out to your carrier for further assistance.
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