Incoming and outgoing calls

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Constellation

Incoming and outgoing calls

I have to put my phone on speaker to hear. I haven' changed anything and checked all my settings. Can anyone help me fix this problem? Please? Thank

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2 REPLIES
Samsung Moderator

Re: Incoming and outgoing calls

Hey, thanks so much for reaching out to our community about this concern.

 

We do need a few more pieces of information to fully understand how to best assist you.

 

Could you provide the following information?

  • Model Number
  • Baseband Version
  • Carrier

You can find this information in Settings > About Phone.

 

Once we get this, we'll work with you to find a resolution to your device's weird behavior.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Samsung Moderator

Re: Incoming and outgoing calls

I hope you are doing well, I just wanted to get in touch with us about this behavior.

 

Would you mind providing some information about your device? This way we can look into what may be causing your device to not have an appropriate volume on your phone calls.

 

If you have found a solution, please let us know! If you need any help with anything else, please let me know and our community will be happy to help!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.