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userOh1XMpfH7V
Constellation

Is Bluetooth streaming to my hearing aids possible?

I just bought Samsung Galaxy S7.  It shows that my hearing aids are paired, but no sound is coming through Bluetooth.  It just comes from the phone.    Was I wrong to expect streaming?  I also do not get it for YouTube.  

2 REPLIES 2
Samsung Care Ambassador

Re: Is Bluetooth streaming to my hearing aids possible?

Open the Bluetooth settings and click the gear icon to the right of your hearing aids. Does it have "Audio" listed? if not, your music won't stream to them. 

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userOh1XMpfH7V
Constellation

Re: Is Bluetooth streaming to my hearing aids possible?

Thanks for the reply.  I wonder if Samsung could ever update the software as a solution, or does the capability have to be built into the phone itself?  

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