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ingeborgdot
Constellation

Is there a battery out there that actually works????

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My S7 battery went bad so I took it to a phone doctor.  They replaced the battery with one that wasn't any better than the bad one.  I took it back and they replaced it only to have the same thing happen.  We replaced 4 batteries only for him to give up and say that he would give my money back because he can't find a good supplier of batteries that last for the S7.  Is there a battery out there that really lasts??  If so, where can I get it?  I will bring it to him and have him put it in for me.  Thanks.

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Samsung Moderator
Samsung Moderator

Re: Is there a battery out there that actually works????

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I am sorry to hear that. The only other option that I would know of would be to contact our parts supplier, J&J International. Their phone number is 800-627-4368, or the website is https://www.samsungparts.com.

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Samsung Moderator
Samsung Moderator

Re: Is there a battery out there that actually works????

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I recommend taking it to a uBreakiFix location. They are authorized to work on Samsung devices. https://www.samsung.com/us/support/ubreakifix/

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ingeborgdot
Constellation

Re: Is there a battery out there that actually works????

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I wish I could.  I live 4 hours from the closest ubreakifix. 

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Samsung Moderator
Samsung Moderator

Re: Is there a battery out there that actually works????

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I am sorry to hear that. The only other option that I would know of would be to contact our parts supplier, J&J International. Their phone number is 800-627-4368, or the website is https://www.samsungparts.com.

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ingeborgdot
Constellation

Re: Is there a battery out there that actually works????

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I called them and have one coming.  Thanks.

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Samsung Moderator
Samsung Moderator

Re: Is there a battery out there that actually works????

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That is fantastic! Please let me know if you have any additional questions.

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