Original topic:

Issues with my camera when in Zoom on my Samsung Galaxy S9

(Topic created: 09-04-2021 12:22 PM)
userBitwm2f05x
Astronaut
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Galaxy S Phones

I have an issue with my camera when I'm on Zoom. I can't get a clear sharp picture of me. My face looks like I'm in a fog, with or without a background picture. It use to be very clear, but now I can't seem to get rid of the fog or the cloudy appearance. Can anyone help me with this?

Deborah 
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3 Replies
CrimznX1
Cosmic Ray
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Galaxy S Phones
Is there any cracks or debris in any of the camera lens. When you zoom it switches to a different camera.
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Bs2209
Galaxy
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Galaxy S Phones
It also could have something to do with the fact that the S9 is a 4 1/2 year old model just a thought though
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LongHiker
Samsung Care Ambassador
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Galaxy S Phones

@userBitwm2f05x If I understand correctly, this is happening when you are on a Zoom call? If so, that generally uses the selfie camera. Does the selfie camera work OK if used directly in the camera? 

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