Original topic:

Knox cloud error

(Topic created: 08-04-2021 04:50 AM)
userHwvYGrQRjU
Astronaut
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Galaxy S Phones

Got a samsung an s10 a few weeks ago but anytime i tried logging into samsung pass it said phone is rooted. So i tried flashing it with a new firmware and now i cant even setup the phone. After knox enrollment reaches 100% i get an error

"the security policy prevents the creation of a managed device because a custom OS is or has been installed on this device"

Please i need help. If anyone has been able to find a solution, kindly let me know.

@SamsungJC 

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