JUMP TO SOLUTION Solved

Original topic:

Latest update make Samsung Pay NFC not working

(Topic created: 04-01-2021 04:00 PM)
usercQGd7aFWfw
Astronaut
Options
Galaxy S Phones

I have updated my Galaxy S10 software - OneUI version 3.1 Android Version 11, Build Number RP1A.200720.012.G9750ZHU5FUC2. After the installation, Samsung Pay NFC does not work, which make daily activity quite inconvenient and sometime embarrassing as I can't pay fee and forgot to bring cash along.

6 Replies
CJ619
Nebula
Options
Galaxy S Phones
Have you disabled the Android System Webview? If not, please do so. Here is how to do it.

Open Play store. Type: Android System Webview. Click it, and then up in the right corner, there is 3 dots. Click it and uncheck Enable Auto Update, then uninstall the updates on Android System Webview, then reboot your phone and try it again
user734264fo532
Honored Contributor
Options
Galaxy S Phones
Not a good idea.

Latest Webview update has corrected recent issue
0 Likes
Reply
user734264fo532
Honored Contributor
Options
Galaxy S Phones
Many folks don't know that clearing the Cache Partition has a tendency to automagically correct various issues.

Follow along ...

Power off the phone
Press and hold the Volume Up button
Press and hold the Power button, holding both buttons
Eventually the Maintenance screen will display (text mode console)
Release the keys
Use Volume Down to highlight the clear the Cache Partition entry
Use Power button to select
Answer Yes
... cache will be cleared and menu displayed
Reboot phone

... report back
Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

Hello,

 

You may need to reach out to our Samsung Pay department for further assistance regarding your concerns. They can be reached directly at 1-844-726-7297.

0 Likes
Reply
CJ619
Nebula
Options
Galaxy S Phones
Some people were still having issues with the new webview update, so not all of your recommendations are always a "fix-all" resolution.
user734264fo532
Honored Contributor
Options
Galaxy S Phones
okay, thanks...
0 Likes
Reply