Original topic:

Lock Screen Shortcuts keep reverting after reboot

(Topic created: 10-25-2021 02:21 PM)
DAE51D
Asteroid
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Galaxy S Phones
I have a lock screen shortcut issue. On my S9 I had phone/camera, but on my S10, they gray out when I page them there (they do work though). But worse, they reset to Facebook/Messenger after reboot! So annoying. How do we fix this?
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4 Replies
DAE51D
Asteroid
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Galaxy S Phones
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TheGalaxy
Neutron Star
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Galaxy S Phones
Settings
Apps
Show system app
Clear data of shortcutBNR
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MrJell_Lee
Supernova
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Galaxy S Phones

do you have routine setup??

check if you have any bixby routine or other AI's routine setup or not.

after checking the settings and the routines, if you don't see any abnormalities then submit error report to Samsung Members after reproducing the issue. OR... you could try using Nice Catch to see what is changing the settings.

DAE51D
Asteroid
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Galaxy S Phones
Funny you mentioned this. Just coincidence this morning I noticed this Bixby routine (that I never created!) this doesn't explain why they're gray and not color, but I'm hopeful it at least stops them from changing. Screenshot_20211026-071124_Bixby Routines_76907.jpgScreenshot_20211026-071245_Bixby Routines~01_76906.jpg
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