Original topic:

Locked out of secure folder after restart

(Topic created: 07-21-2021 11:01 PM)
userOYu1brWZyv
Constellation
Options
Galaxy S Phones
Any solution I find online says to press the forget password button, but that never appears for me. Only says to use pin after restart. I do not remember my pin. I don't have anything super important in there, am I able to just delete the whole folder and make a new one? Thanks in advance
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3 Replies
space_pro
Astronaut
Options
Galaxy S Phones
Have you tried going into Settings>Biometric & Security>Secure Folder and seeing if you can manage sign in from there?
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userOYu1brWZyv
Constellation
Options
Galaxy S Phones
Yes, it's locked by the same password screen
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space_pro
Astronaut
Options
Galaxy S Phones
One should be phone password and other is Secure Folder password. You can reset Secure Folder if you prefer though.
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