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Original topic:

Messaging no longer shows 'read' feature

(Topic created on: 8/19/20 8:13 AM)
user4pQX7WnNfT
Asteroid
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Galaxy S Phones

Galaxy S9 Plus:

I noticed this a month or so ago, but when I'd send a message, I stopped getting the 'read' notification that would appear below the message. I had Verizon when I noticed this and now have Cricket- same issue though. My brother who has the same phone has also reported the change. Is this no longer available feature or what? I've checked in settings for any kind of switch to reactivate it, but haven't found anything remotely like that. 

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user7jhuglsSQF
Constellation
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Galaxy S Phones

Im sprint customer

Having same issue.  I can see my son's messages but not husbands and vice versa. Now it completely stoppes

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JayF
Samsung Care Ambassador
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I'm having this issue now with my s9. The 'read' feature works intermittedly. All rich communications settings are on on both phones and reading confirmation is on on both phones. Sometimes we get the 'read' and sometimes we don't. I don't understand why it doesn't consistently work since all features are on on both phones. Anyone has a solution to this? Thanks. 

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userf3z07jPEN5
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It's not that it goes away, it when you change you themes and stuff it messes with the phone I had to open my messages to the main screen where you'd scroll to fond a name at the right upper corner click the 3 dots then click on advance messagingturn it if then back on and restart phone then send a message and it should come back on it's just a small glitched from the update and from changing themes alot of you change it alot.


@user4pQX7WnNfT wrote:

Galaxy S9 Plus:

I noticed this a month or so ago, but when I'd send a message, I stopped getting the 'read' notification that would appear below the message. I had Verizon when I noticed this and now have Cricket- same issue though. My brother who has the same phone has also reported the change. Is this no longer available feature or what? I've checked in settings for any kind of switch to reactivate it, but haven't found anything remotely like that.  I also has an S9 plus that this just happened to tonight and that's how I fixed it hope this helps.


 

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sptfire
Constellation
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I never use themes, don't trust them.  since the last update a couple weeks ago this started on my S10. No issues before, but my husband who has the new S20 and my daughter who has the S10E will send messages, and I no longer get the deliver/read indications. We are all on the same AT&T account.

 

Restarted phone, verified settings, etc.  it was such a nice feature.

Spt
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Mkaone
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Note 10+ I am not able to see when text recipients read texts i have sent. Can anyone help? Thanks
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Chubby22
Cosmic Ray
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I have same issue. Hasn't worked on my Note 10 in a few months now. On AT&T as well.
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SamsungQue
Samsung Moderator
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An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!

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