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Original topic:

Messaging no longer shows 'read' feature

(Topic created: 01-02-2019 12:49 PM)
user4pQX7WnNfT
Asteroid
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Galaxy S Phones

Galaxy S9 Plus:

I noticed this a month or so ago, but when I'd send a message, I stopped getting the 'read' notification that would appear below the message. I had Verizon when I noticed this and now have Cricket- same issue though. My brother who has the same phone has also reported the change. Is this no longer available feature or what? I've checked in settings for any kind of switch to reactivate it, but haven't found anything remotely like that. 

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SJohnson
Samsung Care Ambassador
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Galaxy S Phones

There's a chance that the receiver has their settings set to where the sender doesn't get a "read"  notification



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user4pQX7WnNfT
Asteroid
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Galaxy S Phones

I've tested this out with another phone model and the reciever is able to see the 'read' sign and know when I'm typing. They also did not deactivate anything on their phone. Its seems it's one sided on my phone. Or even - the samsung galaxy s9plus in general.  My brother and I cant see 'read' or typing when msging each other. The problem is, I didnt turn off any switches or make any kind of changes. Unless this came with an update, I dont know why it started happening. I've searched all over the settings for a button to turn it back on, but I haven't found one.

SamsungLarryK
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Hey, give this a shot.

 

From a Home screen, swipe up or down from the center of the display to access the apps screen.
Note These instructions only apply to Standard mode and the default Home screen layout.
Tap Messages Messages icon.
If prompted to change the default SMS app, tap YES to confirm.
From the Inbox, the Menu icon Menu (upper-right).
Tap Settings.
Tap More settings.
Perform the following:
For text messages:
Tap Text messages.
Tap the Delivery reports switch to turn on Switch on or off Switch off.
For multimedia messages:
Tap Multimedia messages.
Tap the Delivery reports switch to turn on or off.

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user4pQX7WnNfT
Asteroid
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Galaxy S Phones

Unfortunately it doesn't seem to have a delivery report switch. I looked elsewhere in the app, and can't locate it anywhere within the msg settings.

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SamsungLarryK
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

I recommend reaching out to your carrier regarding this.

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Solution
user4pQX7WnNfT
Asteroid
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Galaxy S Phones

Solution: Advanced feature is not activated - that is what allows the 'read' and see typing feature. It can only be used through AT&T. Must not have noticed the change immediately bc it's been a while since I've had them as provider.

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usert10amqDYXx
Constellation
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Galaxy S Phones

I have an S9,  AT&T is my provider, my advanced feature is activated and still the "read", Delivered" and see typing features are no longer working.  I was told that with the latest software update,  10/2019, the feature was removed.  

 

usert10amqDYXx
Constellation
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Galaxy S Phones

I would like the feature back please.  

 

usere1XK0Oh6AA
Astronaut
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Galaxy S Phones

Agree bring it back!!!!!