Original topic:

Messenger notifications disappearing

(Topic created on: 4/2/21 10:19 AM)
userBHeJ3X3H1x
Astronaut
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Galaxy S Phones

Hello, I have Samsung Galaxy S10e and quite often happens that when I receive messenger notification when the phone is lock and I unlock the phone the notification dissapears from the bar and the small red dot by the chat bubble dissapears as well and what is worse,it seems that the message is opened and "seen" even though I did not read the message I tried to reinstall messenger but it does not help. 

Please see software information in the picture below

Thank you very much for any help

Screenshot_20210402-191717_Settings.jpg

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4 Replies
user6xsn2DIjXm
Astronaut
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Galaxy S Phones

I have the exact same problem!

I have a Samsung galaxy S10 lite running android 11, if it is interesting for anyone. 

Did you find any solution to this?

Best Regards 

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userYfExN6KMTA
Constellation
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Galaxy S Phones

I have the same exact problem but I am on an S21 5g. Any solution would be appreciated.

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userW1it6lCIa6
Astronaut
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Galaxy S Phones

Same thing here. S21 ultra. For that price, I expect things to get fixed. Please do. 

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Options
Galaxy S Phones

facebook messenger or samsung messages?

have you clear the cache and data? or try to reinstall the app

submit an error report via samsung members app

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