Original topic:

Missing picture albums

(Topic created: 06-16-2021 03:52 PM)
wishea
Constellation
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Galaxy S Phones
I have s9+ i had over 20 albums and now they are gone. One drive nope. Google photos yep but not by albums only by date. It was there before this weekend and now gone. No SD card. Please help. Thank you. 
3 Replies
LourivalMatias
Astronaut
Options
Galaxy S Phones
If you had your Samsung Cloud synced with your Gallery, go in to the Gallery app > 3 Dots > Settings > Recycle bin > And you will have the option to recover the photos/videos. Also, if you have Google Photos, check for the pictures in there as syncing this may have moved your pictures from the Gallery to Google Photos.
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wishea
Constellation
Options
Galaxy S Phones
Thank you. Still can not recover the albums I guess.
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SamsungGill
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Are the pictures still available, just not in albums? Have you tried clearing the cache for the Gallery?

 

You can do so by going to Settings>Apps>Gallery>Storage>Clear Cache

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