I agree they are no longer on the pedestal I used to place them on. 1st time in 8 years (however long the inception of the Notes) that I've ever unconsciously had a thought about my loyalty to Samsung.
I'm so disappointed Samsung.
For sometime Samsung you've made my heart hurt.
My son told me he was getting that message and I told him I had it one time a month ago and thought just maybe my brother's vehicle was causing condensation from the air being so cold.
We were on a family emergency trip out of state and no where was my device near moisture and I immediately told myself it's a fluke.
I am confident now.
Shame on you Samsung, as do you know how many unsavvy, in a rush/on the go, unsuspecting customers of yours that you have let be cheated by this?
I know $900 plus is no sweat for you but us over here think a lot of what we do to earn $900 and I, myself, do not take it lightly to start putting out $900 on an annual basis.
Not happening at my house.
You, Samsung, know you have a problem or are you trying to recover lost funds from your unfortunate events these past few years, just saying, some have to wonder.
I do hope you try to be a good corporate citizen over this. I want that love of your product back so badly.
I think you've began to sour a large part of your Galaxy fan base for failure to be transparent and accept responsibility.
We showed our loyalty and you took advantage. Samsung, please be humble and get this resolved.
If you are getting the error message, follow the steps listed here. If these steps do not help, then service repairs would be recommended. You are welcome to send us a private message with the below information for more details on the repair process: http://bit.ly/2igAXKH
Best Contact Number:
Alternate Telephone Number: (If Available)
Place of Purchase:
Bill of Sale: (If Available)
My phone has been in rice for 3 hours. I have shook it, blown in it, and done everything I could. It will not charge, and this phone is new. I need this phone, and nothing seems to be working.
Reset or switch off your phone, when this start to opening again, then right there you need to connect the charger (so keep it ready). Other thing that helps is a room with AC, after 20-30 minutes the notification will be gone and you will be able to charge it normal.
I am having the same exact problem I thought something must have happened in the middle of the night but my phone is never gotten wet I've had this problem since the last update the big one. Is the version 9 software and now when I plug-in I get the error message the only way I have found to charge my phone is to restart it or power it completely down plug the charger in before it turns back on and then it will charge but not as fast as it used to I am so glad I only have three more payments I am really thinking I might need to do a change from Samsung I am not liking the problems that I have been getting and I need my car for work I need to be able to take pictures every day with my phone send emails and this is causing me a lot of issues at work
Hi ive been getting this error for three days now. It came out of the blue and my phone has not been exposed to any water. Ive tried numerous different charging leads and plugs and it still comes up with the message. The thing is it works fine when i use my charger in my car or in my lorry at work so obviously this is a problem with the software. Help!
i am having this problem i think my phone got over heated watching you tube videos for couple hours i believe
phone heats up then causes codesation
i am really concernered
first time it happen i thought it was caused because i deleted antivirus program so did reset factory worked couple days
now same moisture detected
only thing i can think of watching you tube for a couple of hours that phone got overheated and produced condensation inside charging port
i really belive that phone got overheatef i have a tempered screen on it and its in a case so i never had it near water
kinda concernerd if it will catch fire