cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Astronaut

Re: Moisture detected in charging port

JUMP TO SOLUTION

If it's under 14 days, take it back and get ur money back,. If not you will get a refurbished phone if they can't fix it

Reply
Loading...
Highlighted
Astronaut

Re: Moisture detected in charging port

JUMP TO SOLUTION

Having spoken to Samsung UK I went through all the checklist with this fault and only the dreaded factory reset fixed the fault. Now I can plug my phone into my laptop and car usb ports and not get the error. Let's hope it doesn't repeat the fault!

Reply
Loading...
Highlighted
Astronaut

Re: Moisture detected in charging port

JUMP TO SOLUTION

I fixed mine by turning the phone off then taking a the end of a paperclip, with some tissue and jamming it in the port. Push it all around. Turn back on and was good to go. Hope this helps

Reply
Loading...
Highlighted
Astronaut

Re: Moisture detected in charging port

JUMP TO SOLUTION

I had this too, it's a short glitch

Changing chargers fixed it for me

I kept getting it & had to shut off , then restart my tab s3 everytime

Finally figured out my charger was worn out

Reply
Loading...
Highlighted
Astronaut

Re: Moisture detected in charging port

JUMP TO SOLUTION

This is seriously out of date

Reply
Loading...
Highlighted
Astronaut

Re: Moisture detected in charging port

JUMP TO SOLUTION

Air dry the charger port with a hair dryer or space heater this will get the moisture out

Reply
Loading...
Highlighted

Re: Moisture detected in charging port

JUMP TO SOLUTION

Alicia put you phone in a ziplock of dry uncooked rice for about 12 hours... Also put your charging cord in said rice... That may clear up your problem...

Reply
Loading...
Highlighted
Astronaut

Re: Moisture detected in charging port

JUMP TO SOLUTION

I solve this issue on my Galaxy s7 Active by wooden stick for teeth cleaning. I cleaned contacts by it in 20 seconds after watching about 15 youtube videos and wasting about 1-2 hours ^^ My experience.

Reply
Loading...
Highlighted
Constellation

Re: Moisture detected in charging port

JUMP TO SOLUTION

Just to let people know, majority of the time it is dirty charging port unless somone actually got the port wet. BUT there is also a possibility that the charging port has failed, yes, an actual hardware issue. I personally have tried everything from every site I have been to and every video I watched trying to get my Note 9 to charge by cable. The last thing I did a couple weeks back was the dreaded factory reset. I hated to do it but that was the last thing after weeks of trying everything I read and it did not help. My issue is 100% hardware and needs a new charging port which is where the moisture sensor is located. You must try EVERYTHING you can before giving up and having your phone tore apart to be fixed. I opted to use wireless chargers untill I find my next phone, which won't be a Samsung, after owning 7 Samsung phones. I was loyal, Samsung was not...

Reply
Loading...
Highlighted
Constellation

Re: Moisture detected in charging port

JUMP TO SOLUTION

This happened to me. My phone is 100% dry the charger is what got wet and it seems like its taking a long time to dry. That's what happened. The phones not wet it's the charger.

Reply
Loading...