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Astronaut

Re: Moisture detected in charging port

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This is seriously out of date

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Astronaut

Re: Moisture detected in charging port

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Air dry the charger port with a hair dryer or space heater this will get the moisture out

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Re: Moisture detected in charging port

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Alicia put you phone in a ziplock of dry uncooked rice for about 12 hours... Also put your charging cord in said rice... That may clear up your problem...

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Astronaut

Re: Moisture detected in charging port

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I solve this issue on my Galaxy s7 Active by wooden stick for teeth cleaning. I cleaned contacts by it in 20 seconds after watching about 15 youtube videos and wasting about 1-2 hours ^^ My experience.

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Constellation

Re: Moisture detected in charging port

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Just to let people know, majority of the time it is dirty charging port unless somone actually got the port wet. BUT there is also a possibility that the charging port has failed, yes, an actual hardware issue. I personally have tried everything from every site I have been to and every video I watched trying to get my Note 9 to charge by cable. The last thing I did a couple weeks back was the dreaded factory reset. I hated to do it but that was the last thing after weeks of trying everything I read and it did not help. My issue is 100% hardware and needs a new charging port which is where the moisture sensor is located. You must try EVERYTHING you can before giving up and having your phone tore apart to be fixed. I opted to use wireless chargers untill I find my next phone, which won't be a Samsung, after owning 7 Samsung phones. I was loyal, Samsung was not...

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Constellation

Re: Moisture detected in charging port

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This happened to me. My phone is 100% dry the charger is what got wet and it seems like its taking a long time to dry. That's what happened. The phones not wet it's the charger.

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Astronaut

Re: Moisture detected in charging port

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What should I do

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Astronaut

Re: Moisture detected in charging port

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Nothing, get rid of your phone. It is no worth the hasle.

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Astronaut

Re: Moisture detected in charging port

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This is most annoying feature I have ever seen in a phone. I live in the desert 45C 0% humidy and I just can't charge my phone. Jesus Christ, this is so stupid. They should fire engineers that come up with ideias like this.

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Astronaut

Re: Moisture detected in charging port

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None of the solutions have worked for me for the past couple years.  And Samsung refuses to admit there is an issue.  Today I think I finally beat the problem.  After my wireless charger stopped charging the phone, I experimented and it has worked twice today.

 

1) Turn off your phone.  (Mine is an s9+)

2) Plug in the charger.  The phone starts charging while it is off.

3) Wait a few minutes and turn it back on with the charger attached.

4) My phone has not displayed the faulty "moisture" error until after the phone was fully charged and I removed it from the charger.

 

Good luck everyone.  I love my phone but when this error comes up, it is a real struggle to not to trade it in on something else.

 

Regards, Phil

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