Original topic:

Music pausing

(Topic created: 03-11-2019 07:10 AM)
user1zEHqKSwjD
Constellation
Options
Galaxy S Phones

Whenever I'm on Tidal or Spotify the music will keep pausing at any given time. Probably any music streaming service. But I tried to restart, redownload apps made sure they wouldn't go into sleep mode after a while. I know the phone just came out which maybe a glitch, but if there is any answer for it. I'd greatly appreciate it.

40 Replies
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

Hello, Is this happening when your device is in safe mode?

0 Likes
usertkycF18ToE
Constellation
Options
Galaxy S Phones

I'm having the same issue with my S10+, when I'm listening to music through aux with spotify, it randomly pauses and when I turn the screen back on it continues. I'm sure it's a software issue even after I updated it. 

0 Likes
userZlqLglRntr
Constellation
Options
Galaxy S Phones
I'm having the same problem on my s10+ too. Play on Spotify then lock the screen..... 10 seconds later it stops the music. I also can't use the music widget on the lock screen to pause or change songs. A fix would be very helpful.
userbAmfhwb24r
Constellation
Options
Galaxy S Phones
This is exactly what's happening to me also with my s10+
0 Likes
userovxZ7MikJ1
Asteroid
Options
Galaxy S Phones

I'm having this issue as well. On Bluetooth in my car or on my bluetooth speaker and just descovered my wired earphones do the same. Sometimes the middle button to change or pause music doesnt work either!

userIG9LKUhIEF
Constellation
Options
Galaxy S Phones
Yea it seems like the sleep mode. I mean we do have the first set of the phones so yea hopefully software update
0 Likes
user1zEHqKSwjD
Constellation
Options
Galaxy S Phones

No I checked everything it just pauses at any given time while playing.

0 Likes
userjkLt6PkSL9
Constellation
Options
Galaxy S Phones
Im having a same issue on my S10. It keep pausing spotify and i always have to press continue on my earbuds. Please fix it asap
0 Likes
user8JFZkDOgzS
Constellation
Options
Galaxy S Phones

Likewise. I'm seeing this with both the Galaxy earbuds and other headphones including wired. No external inteference and within a foot of the phone. Sometimes it restarts itself after a second or so, othertimes it needs the button pressing to restart it. Very irritating 

 

Further update: it seems just touching the screen when it's in locked mode will restart the music. I can leave it for 30 sec after it freezes and it just restarts with a single tap. Quite odd

 

And another update: using a 3rd party music player (black player in this case) does not have the problem, it seems to be limited to Spotify

0 Likes