Original topic:

My Galaxy S9 does not have any service from my carrier

(Topic created: 07-21-2021 11:51 PM)
userTpiOW7Jk7c
Constellation
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Galaxy S Phones

Have no carrier service on my galaxy s9. I've tried 2 different sim cards from 2 different and still can't get any mobile service. Can anyone  help me please

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2 Replies
space_pro
Astronaut
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Galaxy S Phones
I can try. First, what carrier do you have? After inserting sim card, do you see message showing it being installed? Have you checked network settings that mobile is on, automatic network detect, and all other settings correct? Have you turned airplane on and off to reset network or restarted phone after installing?

Maybe run through these and see if it solves issue. If not, reply back here.
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LongHiker
Samsung Care Ambassador
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Galaxy S Phones

@userTpiOW7Jk7c is it a carrier locked device? When you insert a SIM card does it prompt you with something about inserting a SIM card from a specific carrier?

Do you have service enabled on the SIM cards?

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