My S7 was repaired at the Texas service center, paid for, but never returned

[userpd4lXiaBS0]

I sent my phone to the repair service center in Texas Dec 2, it was repaired and paid for Dec 10. I received a call to update my address. My phone has not been returned yet. I have called multiple times to update my address to no avail. I have been extremely patient, but this has gone on too long and I want it resolved. Please help!

Model Number: S7

Service Ticket Number: 4156053097

Carrier: T-Mobile

[userpd4lXiaBS0 · Accepted solution]

Samsung Customer Service found my phone and I received it 3 days after I posted the above. It seems to be in perfect working order. Thank you!!!