Original topic:

My audio volume is not working

(Topic created: 07-11-2022 04:34 PM)
Alex45684
Astronaut
Options
Galaxy S Phones
I can't hear any audio, any videos, or when I call somebody I can't hear them.
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3 Replies
Jayfresh214
Cosmic Ray
Options
Galaxy S Phones
Try to reset your phone
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MrsThang128
Nebula
Options
Galaxy S Phones
Turn off Bluetooth. See if that helps. You may be connected to something. Restarting the phone should be the next option.
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Options
Galaxy S Phones

try to see if it works on safe mode, if not i recommend backing up data and factory reset. 
or if you don't mind waiting
Submit an error report on SSM after replicating the issue
Samsung Members app > Get help > Send feedback > Error reports

 

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