cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

My mobile Samsung galaxy s7 suddenly shut down.

Samsung galaxy 7 got shut down without any cause, I have tried all I can like pressing holding both the volume down and the power key, etc, but it doesn't work. And as a result of this accident, I could not have access to my memory notes and my task calendar. I got the contacts in google account in my email in PC, but not the memories and calender. 

 

I want help both with opening the mobile and if not, getting the data in other means

1 REPLY 1
Highlighted
Samsung Moderator
Samsung Moderator

Re: My mobile Samsung galaxy s7 suddenly shut down.

Hello!

 

Thank you for reaching out, I can understand wanting to make use of your Galaxy s7. When you plug the device up, after 15 to 30 minutes does the screen display a charging percentage? Does the phone react in any what when a charger is plugged into it?

Reply
Loading...