My phone stopped charging

[John163]

ok now im home after a year, only to find out yestrday while i was chargeing my phone, it suddenly stopped chargeing, tryed on a different switch, still can charge, thought maybe the adapter was the problem, so i used my power bank 😳surprised it didnt charge..then maybe i tought could be usb problem..now i dont have a spare usb c, but have plenty micro usb cables, tried with a usb micro connector..and still couldnt charge, then i tried nokias cable still didnt charge, connected nokia cable via samsungs fast charge adapter ,no luck, then i tried another micro cable and it started chargeing but slow

[John163]

now today suddenly it stoped chargen,  tried different switches but nothing, so i turned off and tried, and it charged, done, later i tought i charge my fone again this time i tried offline charging and it just didnt work, tried to turn on n charge it worked but slow, i switch off the charger and tried the original usb c cable and still didn't work, so i connected the usb c cable on a usb port on my extension switch, and it started chargeing,  but b4 it never charged, now i out back on the fast charger adapter and it doesnt work😳..so i put back the micro cable connected back to the fast charger and it charges but again slow as snail, 30 min to charge 10%

[John163]

sometimes it wont charge suddenly,  also when the phone charges 100% it used to show fully charge with a green led on top, now its shows chargen even when 100% and the led remains red 😳, if i disconnect the charger while offline chargen i get this symbol 

[Gary_V3 · Accepted solution]

Hello @John163 sorry to hear you are having this issue it seems that you might need a repair on your device. Check this website to find the nearest Repair Center near you. https://www.samsung.com/us/support/service/locations 

[John163]

tnx @Gary_V3  iv already orderd a new fast charger 😫, looks like certainly a hardware issue, and with this lockdown..its difficult to go out, as im on 7 days home quarantine, as iv returned back home from usa..any idea how much would it cost if its a usb port issue?

very disappointed as this is my 1st samsung device haveng switch from sony..😓never had issues with sony devices

[John163]

now i tried to charge again it didnt charge, so i switched off and charged again, but it didnt so i waited and pressed the power key, but the phone didnt turn on, i switched off the switch ,and then turned on my fone, as it showed android logo i plugged in the charger, and when it booted it started chargeing 

[John163]

ok i finally gave it to the service center, the changed the port an its back normal👍😁 cost me 36$

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@Gary_V3 wrote:

Hello @John163 sorry to hear you are having this issue it seems that you might need a repair on your device. Check this website to find the nearest Repair Center near you. https://www.samsung.com/us/support/service/locations 

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