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Original topic:

My s9 appears to have a gray line across

(Topic created: 02-06-2020 06:29 AM)
User55786
Cosmic Ray
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Galaxy S Phones

My s9 has had a gray line across, im not sure what caused it.

I have a picture at the bottom of the line

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SamsungQue
Honored Contributor
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Galaxy S Phones

@User55786 Thanks for reaching out. If you were to power off and on does the line still appear on the screen?

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User55786
Cosmic Ray
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Galaxy S Phones

Yes

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SamsungQue
Honored Contributor
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Galaxy S Phones

@User55786 Can you send me a private message using this link here? Provide the following information.

  • Full Model Code
  • IMEI Number
     
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User55786
Cosmic Ray
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Galaxy S Phones

I rebooted the device, the line went away, thanks for the help!

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SamsungQue
Honored Contributor
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Galaxy S Phones

@User55786 I'm glad that I was able to assist you today. Was there anything I can look into for you?

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User55786
Cosmic Ray
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Galaxy S Phones

No thank you, everything is well!

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userdUbxuy7LWz
Constellation
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Galaxy S Phones

How did he fix it? I have two faint lines going across my screen. They're faint, but I think they might be getting bigger.

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Stephanie Nikki
Black Hole
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Galaxy S Phones

Hey, thanks for reaching out! Does this occur when the device is in safe mode?


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