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Astronaut

New owner of the S7 just trying to figure things out

When I was trying to transfer my files over from my old ZTE Max to the S7 it seemed to pull some of my stuff, but no images or videos? I used the Smart Switch on both. Is there anything else I can do, so I don't lose my pictures/videos?

4 REPLIES 4
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Product Expert

Re: New owner of the S7 just trying to figure things out

Hello @Samsung_DZYMhjj 

login to your google account download google photos app in your zte back up all the photos and videos to your google photos then sign in your google account in the s7 download google photos app you will have all your videos and photos in the app 

hope that's work for you 

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Astronaut

Re: New owner of the S7 just trying to figure things out

Thank you so much, I'll try it right now!

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Product Expert

Re: New owner of the S7 just trying to figure things out

@Samsung_DZYMhjj  

You welcome if that's work for you can you please mark my answer as a solution 

Thanks

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Astronaut

Re: New owner of the S7 just trying to figure things out

Thank u

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