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Newest update has DESTROYED battery life!

(Topic created: 01-24-2021 05:26 PM)
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ProfessorC
Asteroid
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Galaxy S Phones

My Galaxy S20 FE (on T-Mobile/Sprint) just received an OTA update (which said it was only One UI). Current About says
One UI: 3.0

Android: 11

Kernel: 4.19.113-20464283

 

Before the update, I was getting nearly a day-and-a-half on a full battery charge.

Now, after the update, I'm getting just over half-a-day.

The update has cut my battery life in 1/3rd.

 

How do I roll back to the previous version. This is ridiculous. I certainly don't want this update if it effects my battery life like this.

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Solution
SamsungRei
Community Manager
Community Manager
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Galaxy S Phones

Hello, We understand the concern of the battery draining quickly.

Some things that can help with Battery optimization, if you're just having a battery draining issue, is the following:

Note: The battery adaptive feature may cause the battery to drain a little faster at first until the phone adapts to your usage, and learns how you're operating, the charge will be stored and used in different manners based on how you use your phone. This sometimes can take a few weeks for it to learn the habits and customize itself to make sure you have the best performance and lasting battery. 

Optimize Apps:https://www.samsung.com/us/support/galaxy-battery/optimization/ 

If you're receiving an overheating message check out the following link:

https://www.samsung.com/us/support/answer/ANS00076952/ 

If you've tried troubleshooting above, when it comes to problems overheating or exorbitant drain to the battery, repairs would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

 



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12 Replies
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Galaxy S Phones
Go Settings >Battery and Device Care >touch Battery. Several choices there.
ProfessorC
Asteroid
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Galaxy S Phones

Done that.
Also wiped tha cache partition like old school (didn't even think that was a thing anymore), and "repaired apps". Also "cleaned"/optimized memory. No "runaway" background apps are reported.


The battery page says "A full charge will last about: 1d 6h"... but as I've sat here the percentage has gone down 10% in the last hour. No way it's going to last as long as it says. Thing is, that's about as long as it would last before the update.

userFkfiv2IuXr
Constellation
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Galaxy S Phones

I have also sat and literally watched the life drain out of my phone VERY fast!! Even when plugged into a computer it STILL looses more charge than it gains. 

Very annoying!! It makes my phone unusable. 

Solution
SamsungRei
Community Manager
Community Manager
Options
Galaxy S Phones

Hello, We understand the concern of the battery draining quickly.

Some things that can help with Battery optimization, if you're just having a battery draining issue, is the following:

Note: The battery adaptive feature may cause the battery to drain a little faster at first until the phone adapts to your usage, and learns how you're operating, the charge will be stored and used in different manners based on how you use your phone. This sometimes can take a few weeks for it to learn the habits and customize itself to make sure you have the best performance and lasting battery. 

Optimize Apps:https://www.samsung.com/us/support/galaxy-battery/optimization/ 

If you're receiving an overheating message check out the following link:

https://www.samsung.com/us/support/answer/ANS00076952/ 

If you've tried troubleshooting above, when it comes to problems overheating or exorbitant drain to the battery, repairs would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

DGM
Sun
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Galaxy S Phones

I seem to recall I was getting better battery life before the update, but I haven't monitored it closely... If you use Medium Power Saver, that of course helps....  hopefully things imtesrprove some with further updates.... luckily these phones' batteries  go from zero to full, in about an hour.... much better charge time than the old days! 

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ProfessorC
Asteroid
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Galaxy S Phones

If it's cut my battery life in a 1/3rd, it doesn't matter how fast I can recharge, it's made the phone nearly useless. Also, charging times are only that fast when using the fast charge wall wart. If you're out-and-about, and trying to charge off of car-charger, it's not going to do much better than several hours.