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useraBkGukRS4W
Astronaut

No notification sound on phone for sms if Bluetooth if turned on

I have not seen a fix for this yet and it has annoyed me since I have had a NOTE 9 and S10+.  I have to turn off my BT to hear phone notifications.  I have wore out two BT devices on/off switches.  I will not longer use Samsung (ATT or Sprint or Verizon) in my business.  I see threads that just die with no FIX. 

 

Or can I get a link to the fix.

 

This is not something I would expect from Samsung.  My TV, fridge, blueray, etc.  All currently say Samsung.  CURRENTLY...

2 REPLIES 2
Samsung_6HefsBD
Astronaut

Re: No notification sound on phone for sms if Bluetooth if turned on

I get notifications with my bluetooth on I have the Galaxy Note 10+

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Samsung Moderator
Samsung Moderator

Re: No notification sound on phone for sms if Bluetooth if turned on

@useraBkGukRS4W Have you tried clearing the cache partition on your phone? Here are the steps. 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.
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