Original topic:

Not able to pair my fitbit with my phone?

(Topic created: 07-13-2021 08:11 AM)
userHFVu556hFx
Constellation
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Galaxy S Phones

Although i have fitbit app on my phone, i cannot pair

 
 Flex with phone. I get error message that app is necdssary to pair 
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4 Replies
LongHiker
Samsung Care Ambassador
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Galaxy S Phones

@userHFVu556hFx are you opening the fitbit app and trying to pair from inside the app? or are you doing it from the phone's BT menu? 

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userHFVu556hFx
Constellation
Options
Galaxy S Phones
Bluetooth
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LongHiker
Samsung Care Ambassador
Options
Galaxy S Phones

@userHFVu556hFx I would check in the app to see if it has something like "Connect to device". If so that may walk through the pairing process. 

This is the way that the Galaxy Wearable app works for many Samsung peripherals. 

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Blue7
Red Giant
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Galaxy S Phones

which model (samsung device) do you have? have you contacted fitbit? 

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