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Original topic:

Notification feature gone from contacts?

(Topic created: 04-14-2021 11:40 AM)
dswan61
Astronaut
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Galaxy S Phones
Any ideas on how to remedy this?  Very annoying. 

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Thank you for that information. As the device is unlocked it may not have all of the carrier based features. I have verified with on one of our testing devices that there is the option for individual ringtones on a T-Mobile device. I would recommend reaching out to your carrier for further assistance,


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Stephanie Nikki
Black Hole
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Galaxy S Phones

Can you elaborate on what exactly is missing? Like are you trying to enable/disable getting notifications on a call?


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dswan61
Astronaut
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Galaxy S Phones
The Ringtone option is missing from contacts altogether.
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SamsungAdam
Samsung Moderator
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Galaxy S Phones

What type of device are you using?

 

Just to clarify, are you referring to the individual ringtones for each contact?


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dswan61
Astronaut
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Galaxy S Phones
Yes,I am. Galaxy s10 +
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SamsungAdam
Samsung Moderator
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What do you see if you go to contacts > tap on a contact > tap on edit at the bottom > and if you scroll down and click on view more, what do you see?


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dswan61
Astronaut
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Galaxy S Phones
Everything except the ability to assign ringtones. I can assign vibration patterns but not ringtones. It's not listed as an option.
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SamsungAdam
Samsung Moderator
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Galaxy S Phones

Thank you for that information. Can I please have your full model number, baseband version, and service provider?


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dswan61
Astronaut
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Galaxy S Phones
SM-G975U/G975USQUS4FUA1/TMB/TMB/SPR
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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Are you using a carrier locked or unlocked device?


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