JUMP TO SOLUTION Solved

Original topic:

Notification feature gone from contacts?

(Topic created on: 4/14/21 11:40 AM)
dswan61
Astronaut
Options
Galaxy S Phones
Any ideas on how to remedy this?  Very annoying. 

1 Solution


Accepted Solutions
Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

Thank you for that information. As the device is unlocked it may not have all of the carrier based features. I have verified with on one of our testing devices that there is the option for individual ringtones on a T-Mobile device. I would recommend reaching out to your carrier for further assistance,


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
12 Replies
SamsungCole
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

Can you elaborate on what exactly is missing? Like are you trying to enable/disable getting notifications on a call?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
dswan61
Astronaut
Options
Galaxy S Phones
The Ringtone option is missing from contacts altogether.
0 Likes
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

What type of device are you using?

 

Just to clarify, are you referring to the individual ringtones for each contact?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
dswan61
Astronaut
Options
Galaxy S Phones
Yes,I am. Galaxy s10 +
0 Likes
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

What do you see if you go to contacts > tap on a contact > tap on edit at the bottom > and if you scroll down and click on view more, what do you see?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
dswan61
Astronaut
Options
Galaxy S Phones
Everything except the ability to assign ringtones. I can assign vibration patterns but not ringtones. It's not listed as an option.
0 Likes
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

Thank you for that information. Can I please have your full model number, baseband version, and service provider?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
dswan61
Astronaut
Options
Galaxy S Phones
SM-G975U/G975USQUS4FUA1/TMB/TMB/SPR
0 Likes
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

Are you using a carrier locked or unlocked device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes