Original topic:

Outlook app and gmail account

(Topic created: 03-24-2023 11:02 AM)
userggcHm5wYJs
Asteroid
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Galaxy S Phones

I have a Samsung S9+ and all this time my Gmail emails were coming in just fine in the Outlook app. Now since first week of March they have stopped coming in and no matter what I do they wont sync. The calendar is perfect but my emails in the inbox just wont budge. I have tried to uninstall and reinstall the app. I have cleared the cache. Done everything under the sun and for some reason it wont move past the first week of march. The Gmail app on the android works excellent. Even the mail app on the phone sync's perfectly with the Gmail emails, but the Outlook 365 wont. Is anyone else out there having this issue? And if so has someone solved it or has a way around it?? Any advise would be appreciated.

 

 

 

 
4 Replies
Jess04
Comet
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Galaxy S Phones
The OutLook app probably doesn't support the S9 any more because Samsung doesn't either. It wittle be recommended to upgrade to a newer Samsung phone.
userggcHm5wYJs
Asteroid
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Galaxy S Phones
But I know someone who has an S9 and it works perfectly and I have an S9+ and it just out of the blue this month stopped syncing
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JS2021
Astronaut
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Galaxy S Phones
I have a S20 Note and am having a similar problem-which started in March, after the last update. The Gmail apps seem fine but Outlook will not work at all.
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userggcHm5wYJs
Asteroid
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Galaxy S Phones
Isn't that just odd. Do u think the Samsung update has something to do w it?
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