PS4 Controller Connection Issues

[Smow]

I've tried connecting two different Dualshock controllers (models ZCT1U and ZCT2U) and the results are always the same:

• Connect DS4 via BT
• OneUI throws error saying it can't connect
• Restart controller
• One UI and the controller indicate they are connected to eachother, but there is no response from the controller
• Attepting to disconnect or turn off bluetooth causes bluetooth to stop working entirely. Requires a reboot of the phone

Is there any way I can send a direct help desk ticket to Samsung to address this issue. I never had this problem on my previous Galaxy S8 Active.

[userCYAUnOVchw]

S9+ Snapdragon & DS4 model ZCT1H do not work

[userMvAskXdrN2]

i had the same problem with my ps4 not connecting to my s10 5g til i did these steps in hope it help.

-go into setting

-go into apps

when you go into apps find the menu option in my case it was that 3 dot on the upper righthand corner, next to apps then the search magnifying glass then the 3 dots 

-select show system apps

-scroll down to bluetooth

- scroll down til you see install unknown apps

-hit allowed

-then scroll back up into storage

- clear out cache and then data

-then force stop bluetooth 

-restart your phone

- attempt the connection again and tada game on

ive been playing remote ps4 and xbox stream with no problem i really hope this help

[Dkall]

If you are still encountering issues with this please, feel free to pm me here. I've been gaming with a ds3,ds4, pretty much any bt controller that can register key strokes on android device since at least 2014 so I don't get why so many of you have issues with this. Very easy and simple. Some may have limitations but most don't and if they are any it's usually not Samsung's fault, its the game or the controller dev's fault. Most issues are quick to solve but no devices are the same so every issue encountered has to be dealt with individually. 

Ill guide you through the process.

[userkXcygIpsoo]

Hi. My note 10 plus isn't seeing my ds4 on my bt list at all? Any reasons why this could be happening?

[userlWJDWcKWnJ]

I have it solved it has something to do with the accessibility settings all you have to do is reset the accessibility settings and it should work well at least it worked for me im 13 btw I hope this fixes it for y'all. Ps replying to as many people as possible please help spread the news people.