Original topic:

Phone Screen turns off

(Topic created: 05-10-2021 09:00 AM)
Jjko
Astronaut
Options
Galaxy S Phones

Can someone tell me why my phone screen is getting all black by itself? Even when I am sending audio messages or video chatting. Is driving me crazy.

1 Reply
MrJell_Lee
Nebula
Options
Galaxy S Phones

what phone? what update are you on? and any recent incident of drop or impact?

You can report the issue to Samsung using the Samsung Members app on you device, if the screen doesn't turn on at all then try chatting with one of the tech on samsung website.

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