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Original topic:

Phone and message apps keep crashing after Android 11 update

(Topic created on: 2/22/21 1:12 PM)
Samsung_MTHLCrO
Asteroid
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Galaxy S Phones

My S10+ (Tmobile) received the Android 11 update this morning. The phone and message apps keep crashing after the update. I can't even dial phone numbers or send out SMS messages. Anyone has the same experience? Thanks.

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Patriot1776JG
Supernova
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Galaxy S Phones
Try a network reset
From settings go to general maintenance > Reset > Reset Network Settings
BEAWARE THIS WILL UN INSTALL YOUR WIFI AND BLUETOOTH DEVICES AND AFTERWARDS YOU WILL NEED TO RE INSTALL YOUR WIFI AND BLUETOOTH DEVICES.
I had the same problem & this solved the problem
But if problem still their, I would replace your SIM card, & make sure Tmobile reboots it, before you leave and try it
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Samsung_MTHLCrO
Asteroid
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Galaxy S Phones

Thank you, Patriot1776JG. Resetting network settings doesn't work for me. I switched to another SIM card as well. No luck, either. Now my phone loses the very basic functionality! :(

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NoahB
Astronaut
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Galaxy S Phones
after the update rest completely , try to update all apps in samsung store and in google store then turn off the phone and restart it again
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Solution
Samsung_MTHLCrO
Asteroid
Options
Galaxy S Phones

Found out the solution by myself. It was the theme which caused all the mess. I was using a theme called SundayMorning. After the Android 11 update the phone and message app crashed with this theme. I switched to the default theme and everything went back to normal. The weird thing is: I'm using this SundayMorning theme again and nothing crashes now.

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