Original topic:

Phone calls can't hear me

(Topic created: 09-03-2022 11:56 AM)
Mtiede
Comet
Options
Galaxy S Phones

Did the recent software update break the phone.  Often I can hear and talk to the other person and then they can't hear me anymore.  I got a new router and suspect something in the router when I use the phone over wifi, but I'm pretty sure it has failed in both modes.

 

 

 

4 Replies
TheSMQ
Halo
Options
Galaxy S Phones
I've had the same issue on AT&T. I've spoke with techs from everywhere and there has been no fix. I've done a factory reset also. I gave up and decided to upgrade as my phone is 2 years old.
0 Likes
Mtiede
Comet
Options
Galaxy S Phones
Mine is on att also.
0 Likes
HollowKing
Halo
Options
Galaxy S Phones
If you suspect it's a connection issue you can reset all network settings. Setting > General Management > Reset > Reset Network Settings. (This will also remove any paired device.)
0 Likes
TheSMQ
Halo
Options
Galaxy S Phones
The best thing I did was pull my sim and re insert it. It fixed it until my phone was on for a couple days. I have noticed that since I leave my phone turned off at work it's less prevalent. I do believe it's an AT&T issue though. I spent 30 mins on the phone with their tech and the dude hung up on me.