Original topic:

Phone calls go straight to voicemail

(Topic created on: 5/6/21 9:20 PM)
mso123
Astronaut
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I moved to another phone carrier and when my wife tries to call me, the call goes straight to voice mail. I can't figure out why 

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5 Replies
LongHiker
Samsung Care Ambassador
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@mso123 

I would talk to the new carrier. They are directing the call there directly and your phone isn't involved. 

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mso123
Astronaut
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Thank you for your comments
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Diaboyos
Red Giant
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I know a lot of guys who would want to know how you pulled this off lol.
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mso123
Astronaut
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Lol
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mso123
Astronaut
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Galaxy S Phones
Update. The new carrier figured it out and all is well. I guess my previous address wasn't bought over correctly, (zip code) and little issue was the problem. Anyway l am happy :smiling_face_with_smiling_eyes:
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