Original topic:

Phone updated on its own

(Topic created on: 2/26/21 9:14 AM)
Guitarsarge
Astronaut
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Galaxy S Phones
How do I revert to previous version? I didn't want the update and several issues already

6 Replies
nlw9
Astronaut
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Galaxy S Phones
I'm having issues too after 2 updates in 2 days.
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Patriot1776JG
Supernova
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Galaxy S Phones
I would start with your service providers tech department, and maybe they can help
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TheRedSeat
Cosmic Ray
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Galaxy S Phones
yes this update is terrible. several issues like no ability to receive HD photos over Samsung messages text. I want to go back to last week. Android 11 is not good on the s10
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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Unfortunately, there is no authorized way to revert back to a previous update.

 

You can try wiping the system cache partition on your device to see if that helps any with the issues you are experiencing.

 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press the Power key to select.
  7. Press the Volume down key to highlight yes, them, and press the Power key to select.
  8. When the wipe cache partition is complete, the Reboot system now is highlighted.
  9. Press the Power key to restart the device.
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Guitarsarge
Astronaut
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Galaxy S Phones
my recent phone calls no l9nger shows a thumbnail next to it. For example a profile pic or a letter with a colored circle. shows up everywhere else.... no one has been able to help yet
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Guitarsarge
Astronaut
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Galaxy S Phones
my recent phone calls no longer shows a thumbnail next to it. For example a profile pic or a letter with a colored circle. shows up everywhere else.... no one has been able to help yet
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